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This excludes prices for private charters and group rates.
Call us on 01-4081999 for a quotation
Call us FIRST before you Book!
If you have received a quote from any other Irish or UK agent which is lower than the pricing we are currently displaying for the exact same cruise then let us know! Call our Price Match Hotline 01 4081999 and we will better that price!This excludes prices for private charters and group rates.
Call us on 01-4081999 for a quotation
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Please contact our cruise experts for further details on 01 408 1999 or email cruises@etravel.ieFirst Time Cruiser Questions
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What does my cruise price include? |
| Your cruise includes shipboard accommodations, meals, and most entertainment aboard the vessel. |
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What does my cruise price not include? |
| Your cruise price does not include organized shore excursions, alcoholic beverages or carbonated soft drinks, photographs, gratuities, spa and beauty treatments, medical services, casino expenditures or other miscellaneous items you may purchase on board. |
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What is the difference between an outside and an inside cabin? |
| An outside cabin or "Oceanview" will have a window or porthole. An inside or "No View" cabin will have artwork or draperies on the walls. |
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Should I buy travel insurance? |
| We recommend the purchase of travel insurance. In life we never know what is going to happen. Trip insurance will cover you if you have to cancel due to injury, sickness, or death to you, a traveling companion, or family member. It does not cover unstable, pre-existing medical conditions. It will also cover you should something happen to you medically on your trip. If you cancel your vacation for a covered reason, or incur medical expenses while on your trip, you would need to pay these fees in advance and then file a claim for reimbursement. If you have specific questions about the insurance and its coverage, please contact a Cruise Customer Service agent at eTravel on 01-4081999 |
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Are cruise itineraries subject to change? |
| Yes, all cruise itineraries are subject to change. Guest safety is the number one priority for the cruise lines. On rare occasions, weather conditions and other unforeseen circumstances require a change in itinerary. In these situations, the cruise line staff will do everything in their power to visit an alternate port of call. |
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Are there different classes of service? |
| Today's cruise ships are "one class." Everyone on board can use all of the ship's facilities. |
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Will I get bored or feel confined? |
| Not likely. The ships are a good size and it usually takes a couple of days to fully explore how many options there are on board. In addition, you get the opportunity to explore new and exciting ports of call. Cruise ships are like floating resorts and have just as many options as a fine resort. You can be by yourself lying poolside on a deck chair or you can join a dance class or sports activity. You can see a movie or play backgammon. The options are endless. |
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When can I board the ship? |
| Embarkation normally begins approximately 4 hours prior to departure. Passengers must be aboard no later than 60 minutes prior to sailing. |
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What about my medication? |
| Please carry any medication in its original bottle. It is recommended that medications be carried in your pocket or purse so that they will be available when needed. Checked luggage may not be accessible at all times. If you're using any prescription drugs, vitamins, or other medication on a regular basis, you should bring an adequate supply since they may not be readily available either aboard the ship or in ports of call. Commonly used medications may be purchased at the office of the ship's doctor. |
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What about electrical appliances? |
| Electric razors and hair dryers can be brought with you. Staterooms for most cruise lines are equipped with 110 volts AC and are capable of handling all normal appliances. Some appliances may require the use of an adapter.Please check the cruise ship information under the discription |
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Can I park at the port? |
| There is parking at the major ports. The exact rates and style of parking vary. You may want to check with your cruise advisor. |
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How do I get to the ship? |
| If you have flights arranged through the cruise line you will be met by a representative from the cruise line. They will meet you by the baggage claim and escort you to the transfer shuttle that goes from the airport to the port and back again after the cruise. Most cruise lines offer these for an additional cost to passengers who have arranged their own flights, which is cheaper. |
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Can I bring visitors on the ship? |
| For safety and security reasons, no visitors are allowed on board. |
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Will I get seasick? |
| Seasickness is very rare on larger cruise ships. These ships are equipped with stabilizers which are designed to minimize the feeling of movement. If you should feel queasy, medicine is available from your cabin steward or the ship's doctor. If you are prone to motion sickness, you may want to consider consulting your physician prior to travel. |
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How do I pay for onboard purchases? |
| For your convenience, you may charge most of your purchases on board. An account will be set up for you when you board the ship and purchases will be billed automatically to your major credit card. If you do not have a credit card you may use a cash deposit ranging from $100 for the week to $100 per day depending on the cruise line you are sailing on. Traveller's cheques may be cashed at the Purser's Desk to cover gratuities and can be used to pay off your onboard account if you do not wish to have the charges applied to your credit card. |
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What are the tipping guidelines? |
| The following guidelines are suggestions only. Please remember to recognize outstanding service. Waiters and cabin stewards $3.50 per passenger per day Assistant Waiters $1.50 per passenger per day Head Waiters $2.50 per passenger per day A 15% gratuity is added to all bar and wine checks. |
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What are my dining options? |
| Most cruise lines offer two seatings for the main dining room: Main Seating and Late Seating. Dining preferences may be requested at the time of the booking, but no requests are guaranteed. Your seating and table assignment will be confirmed at embarkation. Either seating will allow you to see all shows and experience everything your cruise has to offer. As an alternative to traditional seatings, some cruise lines now offer "freestyle" dining. This option provides guests with the flexibility to dine when they wish. You may also choose your dinner companions and request specific table sites rather than being assigned to a particular time and table for the duration of the cruise. For your convenience, in addition to breakfast, lunch, dinner, and midnight buffets, many ships also offer complimentary room service. Low-fat and vegetarian entrees are often available at lunch and dinner. |
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What if I'm on a special diet, can I get special meals on board? |
| Low-sodium meals, Kosher meals, and certain other diet restricted meals will be available. Dietary requests should be made at the time of booking. |
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What if I am celebrating my birthday/anniversary? |
| If you wish to celebrate an anniversary or birthday on the ship, we can add that to your reservation in advance or you can let the maitre'd know. The cruise lines love to celebrate with you. |
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What is an assembly drill, and do I have to go? |
| These are commonly referred to as lifeboat drills. Everyone on board the ship is required to be in attendance for a compulsory safety drill before departure to comply with Coast Guard and international safety regulations. |
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Do I have to participate in the cruise line's organized activities? |
| On a cruise it is your choice. You do what you want. You can do it all or relax by the pool. |
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Do cruise lines have activities for kids? |
| More and more cruises are being booked by families. Most cruise lines have supervised activities for kids like swimming, sports, movies, and games. The cruise staff will keep the little ones busy so you can enjoy your cruise worry-free. Some children may be too young to participate in certain programs.Click here to see cruise Lines with Extensive Kids Programs |
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What about the evenings? |
| The evenings are just as exciting as the days. From the casinos, to the nightclub, to the entertainment, to passenger talent shows, there is always something going on and if you are a real night owl you may even get to see a sunrise at sea. |
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Can we stay in touch with the outside? |
| Quite easily. Most ships have televisions in the rooms plus a daily newsletter with headlines. There are either phones in the rooms or you can have the ship's radio operator contact the mainland for you. Also many ships even have fax capabilities or internet lounges. There are charges to contact the mainland in any form. Please check with the purser to find out exact amounts. |
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Are the casinos and shops open all day? |
| They are open while you are at sea, however, shops and the casino will remain closed while the ship is in port. |
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How will I know what activities are happening aboard the ship? |
| Your cabin steward will leave a news update in your stateroom which will provide a schedule of events for the following day. This update will tell you where and when everything is happening. |
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How do I pay for purchases in port? |
| Most shops accept major credit cards and traveller's cheques. Some ships and ports of call have ATMs; however, they may not always be in service and fees are involved. It is not necessary to convert your money in advance. |
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What's there to do in port? |
| There's lots to do depending on your preference. Each port of call offers a unique experience. You can explore on your own, book the cruise line's organized shore excursions, go shopping, relax at the beach or take in some historical sites. There is truly something for everyone. |
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Do I have to get off of the ship at each port of call? |
| Absolutely not! You can relax at the pool or participate in one of the cruise line's organized activities. You can do anything you wish. |
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What do I need to know regarding the embarkation and disembarkation processes? |
| Your cruise experience begins as soon as you board the ship. It takes about an hour to have your documents checked and processed, get your onboard account card, and line up for boarding. |
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Problems on your cruise holiday.
It is highly unlikely that a problem
will occur on your chosen holiday but we all know they do occur from time to
time. We hope that the suggestions below will help.
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If you do have reason to question the quality of your accommodation please raise the matter with reception pursers office straight away. |
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Give them the opportunity to put matters right after a clear explanation of what was expected, the particular problem and how you would prefer it to be resolved. |
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In the unlikely event that the problem persists, request a meeting where the complaint can be formally listed and a copy taken for subsequent discussions with the cruise line. |
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On your return contact our office as soon as possible when we will offer all reasonable assistance. |
We deal with so few complaints
within the cruise industry, that they are a rarity sometimes caused by third
parties. Whilst unwanted they can be a part of the experience of travel – everyone
in our industry works hard to ensure you have a good time. We sincerely wish
you a very happy holiday.If we can be of any help please call us on 01-4081900